Onboarding

Daily Use & Operations 101 (OP101)


Description

Welcome to "Daily Use & Operations 101" with Hostfully! This advanced course builds on the foundational knowledge from Onboarding 101, focusing on essential skills for daily operations. Learn to efficiently manage reservations, optimize property listings, enhance guest communication, tackle challenges, and track performance metrics using Hostfully's tools.


Whether you're looking to streamline your daily tasks or seeking to enhance your property management skills, this course will empower you to excel in your role and deliver exceptional value to clients and guests. From managing reservations to optimizing property listings, each module is designed to provide you with actionable insights and practical techniques that you can implement right away.

Content
  • Start here!
  • Let's see what you already know! 
  • Dashboard
  • Module 1.1: Introduction to Hostfully's Dashboard
  • Module 1.2: Dashboard Logistics
  • Module 1: Quiz
  • Pipeline
  • Module 2.1: Power of the Pipeline
  • Module 2.2: Pipeline Icons
  • Module 2.3: Modifying a Reservation and Cancellations
  • Module 2: Quiz
  • Module 3: Payments & Transactions
  • Module 1-3 Resources
  • Inbox
  • Module 4: Guest Communication
  • Module 5: Calendar Management 
  • Module 4-5 Resources
  • Survey 
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever