Flash Courses

Flash Course: Setting up Custom Templates & Triggers (FLSH-TEMP)


Description

Custom Templates & Triggers? They’re your secret weapon for effortless guest communication, allowing you to personalize and automate emails and messages with afew simple clicks.


Whether it’s a welcome message, a check-in reminder, or a thank you note after check-out, Custom Templates save you time and ensure every guest interaction feels personal. They’re flexible, easy to use, and tailored to your specific needs.


When you create a custom template in Hostfully, you're setting up messages that work for you, every time. Here’s what they can do:

  • Save Time: Automatically send messages based on guest actions.
  • Personalize at Scale: Include guest-specific information with dynamic variables (like guest names, check-in dates, and property details).
  • Maintain Consistency: Ensure all your communications are professional and aligned with your brand.

Let’s dive in and see how you can start creating templates to simplify your guest communications. 

Content
  • Introduction and Navigation
  • Creating a Custom Email Template 
  • Preview and test your templates
  • Adding multiple languages
  • Understanding Dynamic Variables & Custom Data Fields
  • Setting up Triggers for Custom Templates
  • Survey 
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever